Refund Policy
Last updated: March 2026
GeoMoney is owned and operated by Vidyata Hub Inc., a corporation incorporated under the laws of Canada. Payments are processed by Paddle, which acts as Merchant of Record.
1. Overview
GeoMoney provides digital access to geopolitical, energy, commodity, industrial, and macroeconomic intelligence through a subscription-based SaaS platform. Because our product is delivered digitally, all purchases are generally final and non-refundable except where required by applicable law.
2. Digital Product Refunds
GeoMoney Pro subscriptions grant immediate access to digital content, reports, analytics, and tools. As a digital product, subscriptions are non-refundable once access has been granted, except where required by law.
If you believe you have a valid legal basis for a refund (for example, a defect that prevents meaningful access), please contact us and we will review your request in accordance with applicable consumer protection laws.
3. Cancellation
You may cancel your GeoMoney Pro subscription at any time through your account settings or by contacting support. Cancellation will stop future billing at the end of the current billing period. You will continue to have access to premium features until the end of your current billing period.
Subscriptions automatically renew unless cancelled before the renewal date. It is your responsibility to manage your subscription and cancel before the next billing cycle if you do not wish to renew.
4. Delivery Issues
If you experience technical issues that prevent you from accessing your subscription, please contact our support team. We will work to resolve the issue promptly. Refunds for delivery issues are handled on a case-by-case basis and may be issued where access cannot be restored within a reasonable time.
5. Duplicate Charges
If you believe you have been charged more than once for the same subscription period, please contact us with your transaction details. Verified duplicate charges will be refunded in full.
6. Paddle as Merchant of Record
Payments are processed by Paddle, which acts as Merchant of Record for GeoMoney. Paddle handles billing, tax collection, and payment processing on our behalf. Depending on your jurisdiction, your payment statement may show a charge from Paddle or Paddle.com.
7. Changes to This Policy
GeoMoney reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the Platform constitutes acceptance of any modifications.
8. Contact
For refund-related inquiries, contact us at info@geomoney.com.